Last updated: 1 July 2026
Paarl Arena respects your privacy. This policy explains what personal information we collect, why we collect it, and how we protect it — in compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.
Paarl Arena is a sports and entertainment facility located in Paarl, Western Cape, South Africa. For privacy enquiries, contact us at bookings@paarlarena.co.za or 083 388 4909.
Your personal information is stored on a secure, password-protected server hosted in South Africa. We use industry-standard security measures including encrypted connections (HTTPS), access controls, and regular security reviews.
Payment card information is never stored by us. All card payments are handled directly by PayFast, a PCI-DSS compliant payment processor.
We retain your booking information for 5 years for tax and legal compliance purposes, after which it is securely deleted.
We do not sell, rent, or trade your personal information. We share your information only with:
You have the right to:
To exercise any of these rights, contact us at bookings@paarlarena.co.za. We will respond within 30 days.
Our website uses cookies to:
You can disable cookies in your browser settings. Disabling cookies may affect some booking functionality.
We may send you occasional emails about upcoming events, special offers, or new features at Paarl Arena. You can unsubscribe at any time by replying "unsubscribe" to any marketing email or contacting us directly. Booking confirmation and reminder emails are not marketing communications and cannot be opted out of.
Our website may contain links to third-party sites (e.g. PayFast, social media). We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting personal information.
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after a change constitutes acceptance of the updated policy.
For privacy questions or to exercise your rights:
If you are not satisfied with our response, you may contact the Information Regulator of South Africa at inforeg.org.za.
Suggested text: Our website address is: https://paarlarena.co.za.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.